Effective Date: 21 January 2026

At XM Perfect Hair, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit or interact with XM Perfect Hair, we may collect the following information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely by third-party payment providers)

Business & Wholesale Information

  • Business name (for wholesale orders)
  • Bulk order details and purchase history

Automatically Collected Information

Pages visited and interaction data (via cookies and analytics tools)

IP address

Browser type and device information

2. How We Use Your Information

We use your information to:

Prevent fraud and ensure secure transactions

Process and fulfill orders (single and wholesale)

Communicate order confirmations, updates, and support

Manage wholesale accounts and bulk pricing

Improve our website, products, and customer experience

Send promotional emails or offers (only if you opt in)

3. Cookies & Tracking Technologies

XM Perfect Hair uses cookies and similar technologies to:

  • Remember your preferences
  • Improve website performance
  • Analyze traffic and user behavior

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect site functionality.

4. Sharing Your Information

We do not sell or rent your personal information.

We may share information only with trusted third parties such as:

  • Payment processors (to complete transactions)
  • Shipping and logistics partners
  • Website analytics and marketing tools
  • Legal authorities (if required by law)

All third parties are required to keep your information secure and confidential.

5. Payment Security

All payments on XM Perfect Hair are processed through secure, encrypted payment gateways.
We do not store your card or bank details on our servers.

6. Data Retention

We retain your information only as long as necessary to:

  • Fulfill orders
  • Meet legal and accounting requirements
  • Support ongoing wholesale relationships

You may request deletion of your data, subject to legal obligations.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request corrections or updates
  • Request deletion of your data
  • Opt out of marketing communications at any time

To exercise these rights, please contact us using the details below.

8. Wholesale & Business Customers

Wholesale customers acknowledge that:

  • Business-related data may be stored for order management and pricing eligibility
  • Purchase history may be used to improve bulk supply and service efficiency

9. Third-Party Links

Our website may contain links to third-party websites.
XM Perfect Hair is not responsible for the privacy practices or content of those external sites.

10. Children’s Privacy

XM Perfect Hair does not knowingly collect personal information from individuals under the age of 18. If you believe a minor has provided us with personal data, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements.
Any updates will be posted on this page with a revised effective date.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

XM Perfect Hair
📧 Email: [Insert Business Email]
📞 Phone: [Insert Phone Number]
🌍 Website: [Insert Website URL]